Privacy Policy

Last updated:

Xunrovaraghol ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account registration information
• Payment information for workshop enrollments
• Communications you send to us
• Information you provide when participating in workshops or submitting assignments

We also automatically collect certain information when you visit our website, such as:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process workshop enrollments and payments
• Send you updates, newsletters, and promotional materials
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contract Performance: To fulfill our contractual obligations when you enroll in workshops
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interests: To improve our services, prevent fraud, and ensure website security

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

Your Rights and Options

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing of your data
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your data receives adequate protection, including:

• Using standard contractual clauses approved by relevant authorities
• Ensuring that service providers comply with applicable data protection laws
• Implementing appropriate security measures regardless of location

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• The potential risk of harm from unauthorized use or disclosure

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Third-Party Services (Google Ads Conversion Tracking, Remarketing, Google Analytics, Google Maps API)

We use various third-party services that may collect information about your use of our website:

• Google Ads: We use Google Ads for conversion tracking and remarketing. Google may use cookies to serve ads based on your prior visits to our website.
• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. This service uses cookies to collect information about your use of our website.
• Google Maps API: If we use Google Maps, location data may be processed by Google in accordance with their privacy policy.

These third-party services have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies to understand how they handle your data.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our use of cookies, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Xunrovaraghol
6711 Macleod Trl #110, Calgary, AB T2H 2T3, Canada
Phone: +1 403 524 4554
Email: feedback@xunrovaraghol.world